My Prediction re. Parasource
I have simply been in this business too long and watched too many companies implode because of database, mainframe computer and website issues. Some did not recover. In one case I am aware of from several years ago, execs admitted the beginning of the end was a computer upgrade which became the undoing of the entire operation.
- The changes made have all been retrograde from a B2B end user standpoint.
- None of the changes dealers have hoped for have been visible or even promised.
- The company is now running 4-5 days behind on order fulfillment.
- It is impossible to submit carts on B2B. Here’s what I kept getting after trying for a half hour on Saturday night for a Rush order that needs to be in the queue early on Tuesday (Monday is a holiday in Ontario) so that it can be picked up mid-afternoon on Wednesday.
This is the only order I have placed in the last 30 days. It totals $1,452 wholesale. I hope it matters to someone at Parasource; I’ve now submitted it in the form of an email. I have no intention of placing any further orders until I hear that some serious progress is being made.