To The Customer Service Staff at HarperCollins Canada: Thanks and Best Wishes
Although no one appointed me spokesperson, on behalf of all the Canadian Christian bookstores you have helped with our Zondervan book and Bible product over the years, I just want to say a big Thanks for all the great customer service we have received. I’d like to list all your names, but I’m sure I would forget some, but each and every one of you has always been so willing to serve us.
I know when the phone rings at your station, you never know when it’s going to be one of those Christian stores, but you always showed respect to the Zondervan product line and to the staff of our various stores and even to the sometimes confusing Bible database. On the blog, I get to hear from dealers across Canada, and everyone’s dealings with the Customer Service team have been positive. (Well, except when you told us something was import-to-order, but that’s not your fault!)
For what it’s worth, yes, we really believe all the stuff in those books; well most of them, anyway. They may have just titles and ISBNs to you, but the products you sold us are powerful and they changed lives. The books you shipped us comforted hurting people, helped heal marriages, aided people in recovery, and helped children and teens gain some positive values. But the real power lies in their source, all those NIVs and other Bibles you supplied us with over the years. (If they offer you a last chance to purchase product, I hope you’ll pick up a basic NIV, a Quest Bible or even a copy of The Voice.)
More than anything, if over the next few years you find yourself in a bookstore and you happen to spot the Zondervan logo on a title or two, I hope you’ll think of those titles as old friends. You never know when you just might need to look into one at a deeper level.
Thanks again, and best wishes for the future. We’ll miss you guys.