I recognized the number on call display as that of a regular customer…
Him: I need you to order ten copies of the book I picked up the other day.
Me: Which book is that?
Him: Let me go get the copy. [Sets the phone down, and returns]
Me: Actually just read me the number under the barcode.
Him: 978… and the title is…
Me: Okay. Got it. And you want ten copies.
Him: No, I want you order ten copies. I’m probably only going to buy five of them.
Me: Wait, what?