Home > Uncategorized > Why Canadian Stores Buy Around

Why Canadian Stores Buy Around

I am becoming increasingly convinced that the reason stores buy their product from STL or Ingram has less to do with freight costs and exchange rates, and more to do with the fact that you know your order is packed and picked within hours of being received.

Today we’re dealing with the prospect that the new Veggie Tales DVD won’t be in our store for the Saturday release. It was below minimum to ship individually, and because the order we placed Tuesday was a rush, backorders didn’t pick up. So neither of our stores will have it.

But if our supplier was doing their job competitively with the U.S. suppliers, there would be no need to ask for rush service; every order would turn around within 24 hours.

Categories: Uncategorized
  1. Darryl Drover
    October 12, 2012 at 7:30 am

    This is great point – I often wonder when I place a restock or special order with a Canadian vendor, “is this going to ship today? tomorrow? or next?”

    Sometimes it’s possible it ships same day, or next; but you can never be sure thus making it difficult to quote to a customer when we can expect to have it.

    • October 12, 2012 at 9:14 am

      We can even quote the exact HOUR to customers when we have shipments coming from Nashville or Indiana, but have to shrug our shoulders when something is shipping from Ontario.

      That said, however, I find Augsburg to be very efficient in this area. I only wish they had more product lines.

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